Dubuque, IA 52003
Toll Free: 800-582-9501
Assistant Vice President, Sales
Senior Vice President, Sales and Client Services
Marketing and Compliance Manager
Collection & Processing
in Dubuque, IA, Advanced Data-Comm, Inc. has 15
years of successful experience in data collection
and opinion research.
telephone survey work encompasses quantitative
interviewing for both business-to-business and
consumer research studies.
Data-Comm's four telephone centers are equipped
with 120 stations with CATI (Computer Aided Telephone
Interviewing), predictive dialing and remote monitoring
can be recorded utilizing our state-of-the-art
digital recording system and provided in WAV file
format for future reference.
Data-Comm also provides interviewers for respondent
initiated, toll-free surveys.
specialties include the following:
Satisfaction Surveys Image and Awareness Studies
and Usage Studies
Product Research (Including General and Concept
Development and Testing)
Data-Comm follows a credo, a contract that expresses
the shared values that unify and direct us.
credo drives every decision we make and is the
basis for our commitment to our clients - and
are responsible to our clients.
will build long-term partnerships with our clients
through integrity, candor and outstanding service.
will apply our expertise to provide quality solutions
that meet our client's needs.
will commit ourselves to being pleasant, professional,
responsive and accommodating.
are responsible to our employees.
will maintain open and honest communication to
earn the trust of our employees.
will provide an environment that encourages our
employees to strive for personal and professional
will recognize and appreciate employee contributions.
will provide competent management whose actions
are respectful, just and ethical.
are responsible to our community.
will be good citizens.
will be responsible to the communities in which
we are privileged to live and work.
will encourage and support education.
are responsible to Advanced Data-Comm, Inc.
will continually invest in future capabilities
to ensure our long-term viability.
will increase the value of our Company for our
shareholders, our employees, our clients and our
our success will be achieved through a balance
of value-based partnerships that are in the best
interests of our clients, our employees, our communities
and our Company.
to founding the company in 1988, Michael J. Budde,
President and CEO of Advanced Data-Comm, Inc.,
was a Sociology professor at Loras College, where
he taught classes in methods research and statistics.
his tenure, Budde launched the Center for Business
and Social Research (CBSR), where his students
conducted telephone surveys for small businesses,
hospitals and local governments in Northeast Iowa,
including economic development enterprises.
CBSR also conducted media research studies for
a number of broadcasters in the tri-state area.
this experience, Budde has built an organization
that has conducted thousands of surveys and has
15 years of extensive research experience in various
markets including: healthcare (managed care, HMO's,
physician practices), consumer goods and services,
financial services, payroll and human resources,
telecommunications, and utilities.
Data-Comm now operates 4 call centers, including
two in Iowa (Dubuque and Oelwein) and two in Wisconsin
(Ashland and Superior).
Telephone Facility/Call Center
Data-Comm maintains a call center with 120
CATI-equipped calling stations used for research.
surveys are programmed in house using TeleScript
can listen to interviews, live as they happen,
current supervisor to interviewer ratio is 10
to 1, ensuring that stringent quality control
procedures are adhered to.
also use predictive dialers as well as autodialer
technology to help ensure that all projects run
smoothly and efficiently.
typically outsource the creation of cross tabulations,
allowing our partners to create the tabs using
Data-Comm can conduct regression and conjoint
as part of a standard package.
recruit participants for the following types of
Party Focus Groups
addition to designing and hosting web-surveys
(deployed using GMI Version V), we also engage
in the following research studies and related
& Social Polling
1990, Advanced Data-Comm, Inc. ("ADC"),
has a proven track record of providing a competent,
competitive telephone data collection alternative.
it is market research, quality assurance evaluation
with our Service Quality Assessment (SQA) process,
or database development, the professionals at
ADC have successful experience conducting intelligence-gathering
campaigns for Fortune 1000 companies.
over 120, fully Web-enabled, Computer Assisted
Telephone Interviewing (CATI) stations, we have
the ability to conduct large-scale projects on
time and on-budget.
telephone centers are located in smaller to medium
size Midwestern communities that offer lower labor
costs than larger metropolitan areas. This savings
is reflected in our pricing policy and positions
ADC as a competitive provider.
account management team has extensive experience
in the data collection marketplace and is committed
to an unsurpassed level of customer care, by providing
full accountability and quickly responding to
provides a telephone center strategy, quality
of service, and value driven pricing that offers
an efficient, effective resource for you data