| Primary
Business Activities |
|
Research
Service Provider
Focus
Groups/Qualitative Facilities
Data
Collection & Processing
Research
Analysis
Full
Service Research
Competitive
Intelligence
Primary
Market Research
|
| Qualitative
Statements |
|
Description of Capabilities
We
are a full service competitive intelligence and
market research firm serving private sector companies
in North America.
Description of Specialties
We specialize in competitive intelligence and
customer satisfaction studies.
Mission
Statement
We provide primary research services to private
sector companies in North America.
Company
History
Established in 1999, we serve private sector
companies throughout North America.
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| Telephone
Facilities |
|
We
do not have a Central Telephone Facility or Call
Center; we outsource the programming of CATI surveys.
Telephone
interviews can be monitored both via audio and
video monitoring technologies.
When
conducting a telephone survey project, we always
employ executive level interviewers.
Dialing
Options/Methods: Autodialer
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| Data
Analysis |
|
All
Cross Tabulations are created in-house using SPSS
software.
Customer
Foresight Group is proficient in all forms of
data analysis techniques.
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| Mall
Locations |
|
Customer
Foresight Group does not have a Permanent Mall
Location available for research purposes.
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| Focus
Group Facilities |
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Customer
Foresight Group does not have Permanent Focus
Group Facilities available for research purposes.
However,
we do conduct focus group studies. Our clients
can record focus group sessions using the following
recording media:
We
can conduct your focus group project in facilities
with fully-equipped kitchens.
We
also have on staff:
- Expert
Focus Group Moderators
- Expert
In-Depth Interviewers
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| Recruiting
& Panel Services |
|
Customer
Foresight Group recruits participants for:
- In-House
Focus Groups
- Third
Party Focus Groups
- One-on-One
In-Depth Interviews
- Consumer
Panels
- Business
Panels
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| Other
Services |
|
We
also conduct:
- Mystery
Shopping Studies
- Door-to-Door
Interviews
- Intercepts
- Competitive
Intelligence
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| Other
Information |
|
Customer
Foresight Group also engages in the following
research and related activities:
- Attitudinal
Studies
- Benchmarking
- Brand
Equity & Related Studies
- Concept
Testing
- Data
Entry
- Forecasting
& Trend Research
- Mail
Surveys
- Multi-Lingual
Interviewing
- New
Product Testing
- Satisfaction
Studies
- Secondary
Research
- Strategic
Planning
- Test
Markets
- Usability
Studies
- Web-Based
Surveys
We
have provided Competitive Intelligence and Market
Research Srevices to North American companies
in the following industries:
- Financial
(Banking, Insurance)
- Telecommunications
- Software
- Electronics
- Industrial
Products
- Transportation
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