Full Service Research
Moderator Services
Research/Project Design
Research Analysis
Web Surveys

We offer a wide range of custom research services, including:

• Need assessment
• Online surveys
• Telephone surveys
• Mail surveys
• In-person surveys
• Focus groups
• Focus group moderating
• In-depth interviews
• Survey design
• Conjoint surveys
• Pricing surveys
• Concept testing
• Attitude & usage surveys
• IT and B2B studies
• Employee surveys
• Association member surveys
• Non-profit surveys
• Website and software usability studies
• Product and service usability studies
  

Our specialties include the following:

• Needs assessment
• Online surveys
• Focus groups
• In-depth interviews
• Usability
• Telecommunications research
• Software research
• Association and non-profit research
• B2B studies
• IT studies
  

Edge Research, a boutique research firm based across the river from Washington, DC in Arlington, Virginia, was founded in 1997 by Jon Kulok and Steve Hopkins.

Some of our earliest clients were prestigious names like Sportsline.com, the Discovery Channel and Household Finance Corporation. Several years later Pam Loeb and Lisa Dropkin joined as principles, and now we also count among our clients companies like Nextel Communications, Intuit, Citrix Systems and Network Solutions.

As a small consultancy with 4 senior partners, we are able to give our clients the sustained high-level attention they deserve while maintaining competitive pricing.

We recruit participants for the following types of projects:

• In-House Focus Groups
• Third-Party Focus Groups
• One-on-One In-Depth Interviews
• Consumer Panels
• Business Panels

In addition to designing and hosting web-surveys (deployed using Sawtooth software), we also engage in the following research studies and related activities:

• Attitudinal Studies
• Benchmarking
• Brand Equity Studies
• Concept Testing
• Focus Group Moderation
• Forecasting & Trend Research
• In-Depth Interviewing
• Mail Surveys
• Multi-Lingual Interviewing
• New Product Testing
• Omnibus Studies
• Political & Social Polling
• Satisfaction Studies
• Segmentation
• Test Markets
• Usability Studies

Here is what sets Edge Research apart from other research firms:

• We are a small firm with 4 senior partners, so you get sustained high-level attention without the high pricing larger firms require to cover their overhead.

• We prefer a partnership approach with our clients. We work hard to get to know you and your business. We typically conduct a needs assessment to be sure that you are spending your research dollars as effectively as possible.

• We are research generalists, and we have a range of qualitative and quantitative techniques at our disposal. We make the most objective possible research recommendations, are we typically offer several research options.

• We have particularly deep experience in online research and qualitative research.

• We will provide references upon request.