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Contact Information

1351 Washington Boulevard
Stamford, CT 06902

Location: Headquarters

Main Tel: 203-359-4174
Toll Free: 800-545-0234
Fax: 203-359-4718

Johanna Noonan
Client Service Assistant
Tel: 203-978-2312

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Primary Business Activities

Web Surveys
Full Service Research
Data Collection & Processing
Research Analysis

Description of Capabilities

InsightExpress is a full service online market research organization that acknowledges that each client relationship comes with its own individual and unique service needs, and those needs may over time, or from project to project.

Many of our clients have told us that they'd like InsightExpress to be involved in, or lead, every step of their research process. While some clients want to continue to enjoy the flexibility and ownership associated with self service.

For this reason, we use patented and award-winning technology to support our entire range of comprehensive custom research solutions, from survey development through the presentation of clear, actionable results. When you partner with InsightExpress you'll find that we are dedicated to meeting our clients' custom research needs at both ends of the service spectrum, from self service to extended service and all points in between!

Description of Specialties

InsightExpress, the acknowledged pioneer of rapid turnaround, high-quality, online marketing research services offers everything you need to evaluate the effectiveness of your ads, the success of your concepts, and the creation of your proprietary panels.

Each of these solutions is highly effective and designed specifically to help you make the right business decisions. Our patented methodology successfully leverages the power of the internet to deliver timely, affordable, and reliable research conducted among specific targeted audiences.

Mission Statement

InsightExpress is an acknowledged pioneer of rapid turnaround, high-quality, online marketing research services.

With its patented technology, market research expertise, and access to more than 100 million online individuals, InsightExpress enables its clients to easily harness market research to make the right business decision in real-time.

The Company is headquartered in Stamford, CT, and maintains offices in New York, Los Angeles, San Francisco, and Seattle.

InsightExpress is affiliated with General Atlantic LLC. For more information, contact us at 203-406-3233.

Company History

InsightExpress was founded in 1999 as a strategic affiliate of NFO WorldGroup (now part of Taylor Nelson Sofres plc), which was then the largest custom market research firm in North America.

InsightExpress is one of the original pioneers in online market research services - established on the principle that high quality doesn't need to be sacrificed for faster and more affordable research.

Nearly 20,000,000 surveys later, InsightExpress' core competency continues to be applying market research methodologies and time-tested principles to online applications.

InsightExpress delivers award-winning and patented technology, market research expertise, and access to more than 100,000,0000 online individuals, enabling clients to easily harness market research to make the right business decision in real-time.

Since its inception, InsightExpress has experienced impressive growth. With nearly 100 full-time employees, InsightExpress ranks among the top 50 market research firms in the United States.

InsightExpress is headquartered in Stamford, CT and maintains offices in New York, NY; Los Angeles, CA; San Francisco, CA; Seattle, WA.

Today, InsightExpress is majority-owned by General Atlantic LLC, the world's leading private equity investment firm focused exclusively on information technology and communications investments.

Other Information

Our services are also ideally suited for the following types of research studies:

  • Attitudinal Studies
  • Benchmarking
  • Brand Equity & Related Studies
  • Concept Testing
  • Forecasting & Trend Research
  • Multi-Lingual Interviewing
  • New Product Testing
  • Political & Social Polling
  • Satisfaction Studies
  • Segmentation
  • Syndicated Studies
  • Test Markets
  • Usability Studies
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