East Oak Street, Suite 1
Conway, AR 72032
Toll Free: 800-676-7600
Don McGilvray, President/CEO
Tel: 800-676-7600 x5100
Mgr Marketing Svcs
Tel: 800-676-7600 x5125
Collection & Processing
Inc. is a full-service marketing research data collection
firm providing clients with accurate research data
and prompt, reliable service. We help business and
political leaders understand attitudes, beliefs,
and behaviors, so they can respond with confidence
to the complex challenges of the global marketplace.
& outbound teleservices
headquarters in Conway, Arkansas, Olympia has
grown to 96 computer assisted telephone interviewing
location of our contact center makes it possible
for us to use the skills and talents of well-trained
and well-spoken interviewers, many from the three
colleges located in the community.
work closely with our clients to develop effective
decision-support systems that enable them to make
research approach is customized to meet the unique
needs of each individual client.
Our technology, experienced leadership and our
highly trained, quality-conscious interviewers
make our telephone data services among the very
We pay attention to details and we get your project
done - quickly, efficiently, and on time.
Our fielding specialties include:
Olympia, our goal is to provide high-quality telephone
marketing research for the most respected consultants,
political advisors, public relations firms, advertising
agencies and full-service providers in the country.
We strive to conduct quality research for a wide
range of industries and target audiences; and have
the ability to handle virtually any size project.
our state-of-the-art contact center in Conway,
Arkansas, Olympia, Inc. specializes in live telephone
Since entering the market research industry in
1992, we've learned that each client's project
is unique and deserves special attention.
by strong programming and interviewing teams,
our highly-trained project directors steer the
course, assuring that every person touching a
project internally understands the client's objectives
and pays attention to the details critical to
that project's success.
Olympia, Inc. is a proud member of the Marketing
maintains a call center with 96 CATI-equipped
research stations. Surveys are programmed in-house
using Interactive Softworks VoiceNet; interviews
can be monitored live, as they happen both visually
and via audio links from any remote location.
ensure that the data we collect is of the highest
quality, we maintain an interviewer to supervisor
ratio of 8 to 1.
addition, at any one time 10% of our interviewers
are at the executive level.
tabulations and other analyses are carried out
by our in-house staff.
regularly recruits participants for a variety
of research activities, including:
are also adept in carrying out many types of research
studies and activities, including:
& Trend Research
& Social Polling